Did You Know!




Our reception staff can send official referrals for same-day telephone consultations with a Community Pharmacist?

Image of a patient collecting medication

The NHS Community Pharmacist Consultation Service

  • Get a consultation with a community pharmacist on the same-day at a local pharmacy
  • Receive a clinical assessment and advice in the privacy of a consultation room

What conditions can we refer?

We can refer for include but are not limited to:

  • Bites/ Stings
  • Colds
  • Congestion
  • Difficulty Sleeping/ Tiredness
  • Ear
  • Eye
  • Gastric/ Bowel
  • Gynae/ Thrush
  • Hayfever
  • Pain
  • Skin
  • Mouth/ Throat
  • Swelling

What is a community pharmacist consultation?

  • It’s a telephone consultation with a fully qualified pharmacist
  • It involves a clinical assessment and conversation with the pharmacist

How can the pharmacist help?

  • The pharmacist has the right clinical training to assess you and recommend the best treatment for some common conditions
  • If your symptoms suggest it’s more serious, the pharmacist will discuss your treatment with your GP and help you to get an urgent GP appointment if needed
  • If you don’t need any treatment the pharmacist will be able to provide reassurance. For instance, a minor illness may get better on its own
  • To help with symptoms, the pharmacist may offer to sell you an over-the-counter medicine

What Happens Next?

The pharmacist will make a record of the outcome and send it to your GP.


What training does the pharmacist have?

Every pharmacist is trained for five years in the use of medicines, managing minor illnesses and providing health and wellbeing advice, so they are the right person to see

Published: Feb 7, 2023