Register with us as a New Patient

 

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Changes to registration during Covid-19 Pandemic

Due to the current COVID-19 pandemic, patients are asked to register without coming into the practice. To register you will need to complete our online registration form and fill out this patient questionnaire and email it to the practice at bnssg.westwalk.admin@nhs.net

 

New Patient Registration

We have an open list and welcome requests from patients living in or moving to the practice area.

Please pick up a application pack from reception. We recommend that new patients undertake a health check.

Medical treatment is available from the date of registration. Please contact reception for further information.

 

Named GP

Last year, West Walk Surgery informed all of our patients over 75 of their named accountable GP. This year our contract with NHS England extended the requirement to provide a named accountable GP to all patients, rather than just those over 75. The contract remains “practice-based”, so overall responsibility for patient care has not changed.  The role of the named GP is to take responsibility for the co-ordination of all appropriate services and ensure they are delivered where required (based on the named GP’s clinical judgement) to each of their patients. The named GP will deal with all correspondence received from hospitals and other organisations regarding your care, and will review any repeat medication you have.

Having a “named GP” does not mean that this is the only doctor or clinician at the practice who will provide you with care. You do not have to see your named GP when you book an appointment; you can continue to feel free to choose to see any GP or nurse. If you need to be seen urgently this may be with any of the doctors working that day.
If you have a preference for your named GP please let us know and we will make every effort to accommodate this request.

We have been informing patients of their named GP on an ad-hoc basis on contact with the practice.  If you want to know who your named GP is, please ask our receptionists who will be happy to help.

 

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A patient guide to GP services

 

Temporary Residents

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Download the Temporary Resident Registration Form

 

Non English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: