Welcome to West Walk Surgery
Virtual Patient Involvement Group
Would you like to have a say about the services at West Walk Surgery, if so the Patient Involvement Group would like to hear from you. By providing your e-mail details we can then add them to a contact list that will mean we can contact you by e-mail every now and again to ask a question or two. Please fill in your details on the attached form and hand to reception, place it in the suggestion box in the West Walk Surgery waiting room or e-mail the Practice Secretary Jennifer Lumsden on firstname.lastname@example.org and we will add your details to our contact list. These details will be held securely and will not be passed to unauthorised persons.
Following the results of our patient survey undertaken last year, patients requested the return of our practice newsletter.This is now our second publication which includes useful information about the practice, our staff and the services we offer. Copies are available in reception or you can download this from our website. We would encourage your feedback on our newsletter and if there is anything you would like to see please let us know.
Patient Involvement Group Newsletter
We are pleased to announce that in addition to our practice Newsletter, our Patient Involvement Group have produced their own newsletter including information they feel patients would like to know about the surgery and the wider health community. If you have any comments to make regarding their publication, please let us know and will be happy to pass them on - or you could place a comment in their box in our reception area at West Walk!
Patient Involvement Group Annual Report 2013/14
Our Patient Involvement Group Annual Report for 2013/14 is now available to download. This summarises the work the Group have been involved in and the support they have given the practice over the past 12 months.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Additional Independant Resources
Additional information site about Health and Well being groups and organisations who operate in our local and surrounding area, can be found at www.wellaware.org.uk
(Site updated 11/07/2014)