Welcome to West Walk Surgery
With patient's needs at the heart of everything we do, our website has been designed to make it easy for you to gain access easily to the information you need.
Click here to read our Statement of Purpose
As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we're not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promotoe good health and well-being whatever your medical condition.
We hope you enjoy have a look around the site and familiarising yourself with some of the on-line features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggests are always a great way of helping us to continue to review and improve the way we look after you.
Virtual Patient Involvement Group
Would you like to have a say about the services at West Walk Surgery, if so the Patient Involvement Group would like to hear from you. By providing your e-mail details we can then add them to a contact list that will mean we can contact you by e-mail every now and again to ask a question or two. Please fill in your details on the attached form and hand to reception, place it in the suggestion box in the West Walk Surgery waiting room or e-mail the practice Secretary Jennifer Lumsden on firstname.lastname@example.org and we will add your details to our contact list. These details will be held securely and will not be passed to unauthorised persons.
Following the results of our patient survey undertaken last year, patients requested the return of our practice newsletter.This is now our third publication which includes useful information about the practice, our staff and the services we offer. Copies are available in reception or you can download this from our website. We would encourage your feedback on our newsletter and if there is anything you would like to see please let us know.
Patient Involvement Group Newsletter
We are pleased to announce that in addition to our practice Newsletter, our Patient Involvement Group have produced their own newsletter including information they feel patients would like to know about the surgery and the wider health community. If you have any comments to make regarding their publication, please let us know and will be happy to pass them on - or you could place a comment in their box in our reception area at West Walk!
Patient Involvement Group Annual Report 2014/15
Our Patient Involvement Group Annual Report for 2014/15 is now available to download. This summarises the work the Group have been involved in and the support they have given the practice over the past 12 months.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Additional Independant Resources
Additional information site about Health and Well being groups and organisations who operate in our local and surrounding area, can be found at www.wellaware.org.uk
(Site updated 26/03/2015)